Terms and Conditions

It is imperative that we receive full approval of your finalized artwork before we can begin production on any items. We can't imprint any item until we've received full approval of your finalized artwork. Please be sure to make note of the date you're scheduled to receive your proof. If you do not receive anything by the end of that business day, please contact us.


Any changes to sizing / coloring of the items you're ordering must be made within 24 hours of payment. Any changes made to the original artwork agreed upon prior to purchase may incur additional editing or digitizing fees.

Please be advised we're only allowed to ship to the address verified and submitted with your payment. 

 

Terms and Conditions Your proof will be emailed within 5-7 business days from the payment date and/or date we receive all of your order details. Add appx 3 business days to that time frame if we're creating artwork from scratch, or working with unfinished, or low resolution artwork. Your estimated production time is appx 8-10 weeks from final artwork approval. If you require rush production or shipment please let us know prior to purchase so we can discuss alternate shipping / production options


Proofs for reorders or approved logos already on file are only sent per the customer's request. Orders of mixed styles, colors, sizes or multiple imprint locations may incur additional production time.


Payments made after 5PM EST or on non business days are processed the following business day. Please note "business days" do NOT include federal holidays or weekends. The free shipping estimation is 3-6 business days in transit based on the carrier's delivery schedule. Please ensure the address you've submitted with payment is correct. We are not responsible if items are shipped to an incorrect address provided to us.

There is a no return policy on any embellished item. 

By submitting payment you agree to all terms and conditions outlined herein.